Support
Contact us
We usually reply within one business day. For urgent issues, please call.
Email
support@vendiq.in
Phone
+91 80-4680-2200
Monday to Saturday, 10:00 AM to 7:00 PM IST
WhatsApp
+91 80-4680-2200
Replies during business hours.
Emergency (Premium)
Priority phone & email
Reach out on the numbers above and mention EMERGENCY in the subject.
Report a bug or request a feature
Response times
| Level | Description | Target |
|---|---|---|
| Critical | App down, cannot bill, data loss suspected. | Within 2 hours (24×7 for Premium) |
| High | A key feature is broken but a workaround exists. | Within 1 business day |
| Medium | Bug that does not block daily use. | Within 3 business days |
| Low | Question, cosmetic issue, or suggestion. | Within 5 business days |
App status
Version
v1.0.0-beta.1
Released
8 July 2026
Deployment
Closed Beta — Live
Monday to Saturday, 10:00 AM to 7:00 PM IST